chi-Amazon-Warehouse-Robots (2) Robotics can help, but not yet fully solve, the labor shortage in the distribution sector.

CHICAGO—Rich Thompson, global lead of Chicago-based JLL’s supply chain and logistics solutions team, has been with the company for more than a decade and before that he had a long career as a consultant for big corporate occupiers. “I have seen it all,” he tells, and some of the most significant changes in the market have occurred in just the past two years.